HIGH STANDARDS

 

We are very proud of the high standards of service we provide.

YellowBridge QLD is accredited against various standards across our service areas.

International Quality Management Systems standard ISO 9001:2015 (AS/NZS ISO 9001:2016)

YellowBridge QLD’s Quality Management System is accredited to AS/NZS ISO 9001:2016 (The Australian/New Zealand accreditation to ISO 9001:2015) and aims to maintain this to ensure a high standard of service to all stakeholders. This standard acts as the cornerstone for our Quality Management System, all our processes and our continual improvement model. You can find our Quality Policy by clicking here.

Human Services Quality Framework/Standards – HSQF/HSQS

The Human Services Quality Framework (HSQF) is a system for assessing and improving the quality of human services and promoting quality outcomes for people who access these services.

The HSQF is integral to much of our service provision and we are proud to embrace it.

National Regulatory System for Community Housing – NRSCH

The National Regulatory System for Community Housing aims to ensure a well governed, well managed and viable community housing sector that meets the housing needs of tenants and provides assurance for government and investors.

YellowBridge QLD proudly holds a Tier 2 NRSCH registration.

Working towards ISO 45001 for Occupational Health & Safety

We are currently working towards implementing the international Occupational Health & Safety Standard ISO 45001 to ensure the safety of our staff, clients and anyone else engaged with us.

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